A very special Behind The Lens Thanksgiving: ‘There is no resolution. There’s only an abatement of pain.’

From September, Karen Gadbois talks with Tom Wright about her S&WB billing problems. Plus an update recorded this week.

This week on a special Thanksgiving Behind The Lens, producer and host Tom Wright talks with Lens co-founder and staff writer Karen Gadbois.

In an interview first recorded in September, Karen talked about her longtime Sewerage and Water Board billing problems. If you want to know more about that, read Karen’s August column, “Lens reporter’s year in S&WB hell: collapsed pipes, collapsed billing system.”

And in a follow-up recorded this week, Karen gave Tom an update on the situation.

“To my mind, the problem hasn’t been identified other than, ‘It’s a problem,’ ” she said.

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